Activation, always and forever

[sreece 1]

Hello,

Having no success activating endpoints from ERA after updating the license in ERA successfully. Activation tasks fail over and over. This post had the same issue, but rather than a solution it was taken offline: 

 

Going to the EDF shows this:

<?xml version="1.0" encoding="UTF-8"?>

<ecp:message xmlns:ecp="hxxp://www.eset.com/2012/02/ecp"> <ecp:response><code>20101003</code> <message>Unsupported Content-type: unknown</message> </ecp:response>

</ecp:message>

 

Has anyone successfully activated from ERA lately?
 

 

[MichalJ 434]

Can you provide details for us to troubleshoot.

• ERA version + ERA agent tracelog, where we can see the error message related to the activation.
• Endpoint client version
• PLID of your license