Mishka 0 Posted February 21, 2018 Share Posted February 21, 2018 I have purchased new ESET Protection Adfvanced - Business license to replace existing ESET File Security license expiring in few days... ESET RA does not allow to use this new license to be applied to activate the existing products. Wrong license? Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 434 Posted February 21, 2018 ESET Staff Share Posted February 21, 2018 Can you share your public license id for us to investigate? Format is xxx-xxx-xxx Link to comment Share on other sites More sharing options...
Mishka 0 Posted February 21, 2018 Author Share Posted February 21, 2018 thank you for the prompt response. It works now. I didn't realize I have to grant myself "authorization" in ELM first. Link to comment Share on other sites More sharing options...
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