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No Such App Found

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Hello,

Starting about, say, three weeks ago, my ESET Mobile Security (v.3.9.6.0-0) started presenting me with a notification: New Update Available...Update Ready to Install."  So, I would tap that entry, which would take me into what I call the ESET "Main Panel."  And then, for a few seconds, a "bubble" would appear, saying "No Such App Found."

ESET states "You are protected" and allows me to run a scan, which completes without incident, finding nothing.  So I don't know if the "update" to which ESET is referring is for itself or something else.  Or why the apparently incorrect notification.  It gives me no other information.

Thoughts?

Thanks.

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If you open Google Play and search for ESET Mobile Security, are you offered an update?

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Marcos,

Hello.

My options are "Uninstall" and "Update."  So I am, yes.  Thanks.  But why did I have to manually search for the update?  I seem to recall that previous updates (not definitions) came down automatically.

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Please check the list of applications installed in your phone. Aren't there 2 instances of ESET Mobile Security listed? Did you purchase your license through Google Play or through ESET's website? There are 2 different versions - one for GP and one so-called "web" version that is downloable from ESET's download servers.

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I see ESET Mobile Security listed only once.   And I purchased through ESET's website.

 

Thanks.

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