accept new rule (modal firewall application) freeze chrome

[devil 0]

hello,

i recently update internet security to version 11.0.159.9, and, now when i accept a new application to communicate with internet (modal with interactive mode), chrome freeze during 10/20s or cause computer freeze.

how to correct that ? 

i try to uninstall/install eset, it's better but no solve my problem

i use windows 10 (last update)

best regards

Edited February 16, 2018 by devil

[Marcos 4,919]

Are you able to reproduce it with any browser only only with Chrome?

[devil 0]

Hello,

 

Thank you for your reply.

Before uninstalling the problem affected chrome and firefox, after reinstalling it is better but chrome is still affect.

I see the same problem when I use hamachi (logmein), when I connect or disconnect hamachi, chrome or computer freeze.

I try the same test without eset and I don't have problem.

 

[Marcos 4,919]

Try the following, one at a time, to narrow it down:

- Temporarily disable HIPS and restart the computer
- Temporarily disable protocol filtering.

After each step, try to reproduce the issue. Let us know about your findings.

[devil 0]

Hello,

I tried test one by one and together, it's same, chrome or computer freeze :(.

Best regards

[devil 0]

I try again uninstall eset, and without eset any problem, after reinstall the problem comback.