JDub 0 Posted November 30, 2013 Share Posted November 30, 2013 (edited) I tried some searching, but I can't quite find the answer to this. We are having some issues with our MAC clients. When connected to our RA server, they aren't being fed the policies correctly. I manually set the RA and update server info, and it's being updated correctly. The clients are part of a Static and Parametric group, which should be fed their own group policy. All the Windows clients are working, but the MAC client are not being fed the settings from their policy. For instance, the application preferences should be password protected and it's not. The group policy should feed a scheduled scan task, and it's not showing up. Could someone please shed some light on this? Thank you. **Edited** I forgot to mention that we have the same settings in the policy's "Windows product line v3 and v4" and "Windows desktop v5" sections. Do not have any of the Unix settings set. Edited November 30, 2013 by JDub Link to comment Share on other sites More sharing options...
Administrators Marcos 5,069 Posted December 2, 2013 Administrators Share Posted December 2, 2013 You wrote "I manually set the RA and update server info, and it's being updated correctly." Does that mean you rewrite these settings with the very same values manually and it starts working correctly then? Link to comment Share on other sites More sharing options...
ESET Moderators Solution Peter Randziak 1,130 Posted December 2, 2013 ESET Moderators Solution Share Posted December 2, 2013 Hello JDub, the Windows desktop settings are not applied on the MAC clients so you need to configure them in the Unix desktop section. Link to comment Share on other sites More sharing options...
JDub 0 Posted December 2, 2013 Author Share Posted December 2, 2013 the Windows desktop settings are not applied on the MAC clients so you need to configure them in the Unix desktop section. That would explain why things aren't showing up. I was now about to get the scheduled task to pop up, from the group policy, under the Unix Desktop v4 section. Thank you! One thing that strikes me as odd is the global policy is set to do a RA check in of 15 minutes. That setting from the global policy isn't being added to the MAC client. It's showing up as 10, and won't change no matter how long I wait for the policies to take effect on the MAC client. That leads me to wonder, if I ever install the client onto another MAC and just enter in the RA server info, will it populate the rest of the settings, like the update server information? Well, for the time being this was helpful. Thank you! Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 1,130 Posted December 3, 2013 ESET Moderators Share Posted December 3, 2013 Hello JDub, if you have settings configured via policy the client should get all the settings defined by the policy after checking in into the ERA. Just make sure that the policy is assigned to target group of clients. Link to comment Share on other sites More sharing options...
JDub 0 Posted December 4, 2013 Author Share Posted December 4, 2013 I wanted to thank you guys again. After further testing, the Unix settings seem to be populating the policy information correctly. Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 1,130 Posted December 4, 2013 ESET Moderators Share Posted December 4, 2013 You are welcome JDub, Enjoy safer technology ;-) Link to comment Share on other sites More sharing options...
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