SamStamport 0 Posted February 1, 2018 Share Posted February 1, 2018 eMusic1Service keeps popping up on my Android tablet. I go through the uninstall procedure using ESET, but it comes back again. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,070 Posted February 4, 2018 Administrators Share Posted February 4, 2018 If it's a pre-installed application it cannot be removed, only disabled. Link to comment Share on other sites More sharing options...
SamStamport 0 Posted February 4, 2018 Author Share Posted February 4, 2018 OK. Sounds like I need to uninstall ESET and look elsewhere for a solution to this problem. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,070 Posted February 4, 2018 Administrators Share Posted February 4, 2018 Again, if the application is pre-installed, you can only disable it on non-rooted phones. This is not a limitation of ESET but the OS and no other application will help you either. What is not clear to me is whether the app was detected by ESET and it was impossible to clean it. You've mentioned "the uninstall procedure using ESET". Could you please clarify? Applications are not uninstalled via ESET but from the system application list. Link to comment Share on other sites More sharing options...
Most Valued Members peteyt 393 Posted February 4, 2018 Most Valued Members Share Posted February 4, 2018 3 hours ago, Marcos said: Again, if the application is pre-installed, you can only disable it on non-rooted phones. This is not a limitation of ESET but the OS and no other application will help you either. What is not clear to me is whether the app was detected by ESET and it was impossible to clean it. You've mentioned "the uninstall procedure using ESET". Could you please clarify? Applications are not uninstalled via ESET but from the system application list. I noticed a search seems to suggest it may spam some phones and some av's seem to detect it as bad https://www.google.co.uk/search?q=eMusic1Service&rlz=1C1CHBF_en-GBGB779GB779&oq=eMusic1Service&aqs=chrome..69i57j69i60.479j0j7&sourceid=chrome&ie=UTF-8 Link to comment Share on other sites More sharing options...
SamStamport 0 Posted February 5, 2018 Author Share Posted February 5, 2018 The app was detected by ESET. When I tap Review and resolve threats inside ESET the app is listed as unresolved. I tap Remove All at the bottom. I get eMusic1Service Do you want to uninstall this app?. I tap OK and it uninstalls. Problem is that eMusic1Service installs itself again in a few minutes. I checked the link you gave in your last post and found "safe mode", but I can't figure out how to get my tablet into safe mode. Link to comment Share on other sites More sharing options...
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