Unable to export Certificate for Deploy ESET clients thro SCCM

[sundark87 0]

Dear All,

              I'm new to ESET tools, I'm started using the ESET Anti Virus just couple of days back. I have assigned a task to create SCCM package for ERA agent to distribute across the Organization. I'm following the article,

https://support.eset.com/kb3675/

During the Step 8: Click Admin  → Certificates → Peer Certificates, locate the Agent certificate for the ERA Agents you will be distributing, click it and select Export as Base64. Save the exported file to your Desktop.

I'm getting an error Failed to export certificate for both Peer and Certificate authority.

Kindly help.