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Eset Protection is not-functional


amityservice
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  • ESET Insiders

Is eset endpoint latest version(6.6.2072.2) is supported on windows latest version ( win pro N version 1709 os build 16299.15)?

I have format my 2 system 2 times but i get same error on system ( see attachment).

Protection.png

version.png

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Please collect logs with ELC, upload the generate zip archive to a safe location (e.g. Dropbox, OneDrive, etc.) and drop me a personal message with a download link.

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For some reason a SysInspector log was not found and included in the archive. Could you please collect logs with ELC again and, if the following error is logged in collector_log.txt, also generate a Procmon log while collecting logs with ELC as per the instructions in https://support.eset.com/kb6308/?

[12:05:26.034] SysInspector log is being generated...
[12:05:31.550] Adding file: C:\Users\DR9DB4~1.SHR\AppData\Local\Temp\elc8800.tmp.xml -> Config/SysInspector.xml
[12:05:31.550]   WARNING: File was not found or could not be opened - skipped.

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