JohnDoe 0 Posted January 30, 2018 Share Posted January 30, 2018 Tried to install Agent with Ubuntu 16.04, but its failed. Creating directories... Creating 'install' directory path: /opt/eset/RemoteAdministrator/Agent Creating 'config' directory path: /etc/opt/eset/RemoteAdministrator/Agent Creating 'data' directory path: /var/opt/eset/RemoteAdministrator/Agent Creating 'logs' directory path: /var/log/eset/RemoteAdministrator/Agent Creating 'libs' directory path: /opt/eset/RemoteAdministrator/Agent Directories created Cleaning database scripts from path: /opt/eset/RemoteAdministrator/Agent/setup/Database The archive will be extracted to: /opt/eset/RemoteAdministrator/Agent Extracting, please wait... Checking OpenSSL ... failure : Error occurred while checking OpenSSL openssl: 1.1.0g-2.1+ubuntu16.04.1+deb Any idea? Thanks. eraagent_strace.txt Link to comment Share on other sites More sharing options...
ESET Staff MartinK 383 Posted January 30, 2018 ESET Staff Share Posted January 30, 2018 Unfortunately ERA installers and products itself does not support openssl 1.1.* -> it is required to use openssl 1.0.*.In case it is already installed, it may be required to override LD_LIBRARY_PATH environment variable so that older library is preferred (found first). Link to comment Share on other sites More sharing options...
MaxE 1 Posted February 5, 2018 Share Posted February 5, 2018 Hello Martin, just ran into this issue. Thanks for this information. When will it be upgraded to use openssl 1.1.x ? I expect Ubuntu 18.04 in a few months and I doubt that we will downgrade openssl for this. Link to comment Share on other sites More sharing options...
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