twoj 0 Posted November 27, 2013 Posted November 27, 2013 I currently have a 5 computer license that is almost expired and I called the ESET renewal to see how much the renewal was. This was also at the same time I came across the $5 license at newegg. I was told by the ESET representative that on renewals they don't discount or price-match, so to renew my 5 PC license would be $75 or to buy them new would be $25. It amazed me that ESET wouldn't budge on the price, but fine, I'm the one with the $50 minus some time. What my question is; my current installation is using a username and password, I was hoping that I could just re-activate with the new activation key, but that choice is not available unless I do an uninstall and then re-install it. So is there a file or registry key to delete so I can get back the 'Activate using an Activation key'? I tied flipping it to a trial mode but it still only presented me with activating using a username and password. thanks
Arakasi 549 Posted November 27, 2013 Posted November 27, 2013 (edited) Hey twoj. Thanks for posting. I hope i can help even a little. Regarding the price budge... Eset isnt selling their product at 4.99 nor selling through newegg. Newegg most likely purchased those licenses as a reseller. The price is 39.99 but if you buy 50,000 its 6-8$ per license in bulk. So newegg purchased the licenses and can afford to sell at 4.99. There may or may not been a few talks back and forth as a great idea for black friday etc. So as a new single license alone you can understand having to barter at 39.99. The activation window is a whole new form. I would be surprised if the form gets removed or deleted and the updated form overwrites. However im only guessing, a moderator and representitve of ESET will correct me or answer your inquiry. My recomendation would be a nice clean fresh install or reload of the software. Edited November 27, 2013 by Arakasi
twoj 0 Posted November 27, 2013 Author Posted November 27, 2013 (edited) Thanks for your input Arakasi - Regarding the first point, I understand that newegg can buy in quantity and then can resell at a lower sale price in compared to my 5 licenses, however since I'm not trying to compare a sale from vendor A vs vendor B, it is between Vendor A (newegg) and the manufacturer (ESET). If I can prove that I can purchase X licenses through a retailer at $X then regardless ESET are still getting $Y from the retailer, so charging me more than $X will just invite me to deal with the retailer and not with ESET. These are basic laws of price matching and price & demand. incidentally it is not a good strategy since at renewal time people will often go with the sale of the day at the retailer instead of dealing with the manufacturer. I'm an IT admin and I do negotiations for AV on x000 of licenses, and I can vouch that at those levels manufactures are easy to match the competition. - the second point, the one I'm really interested in, I suspect they will tell me to uninstall and re-install, not a big deal, just seems a bit of a waste since it really is just to change the license #. Most software lets you change license unless it goes to a different type of license. PS - that $5 newegg is a bit cheaper if you use the promo code BFSPECIAL5P2 Edited November 27, 2013 by twoj
Arakasi 549 Posted November 27, 2013 Posted November 27, 2013 Most of us here are, or were at some time an Admin. Minus a few good loyal customers who are good people. I saw that promo code. Thanks for sharing
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