Tommy75 0 Posted January 9, 2018 Share Posted January 9, 2018 We have installed both preconfigured appliances (ESLC and Remote Admin) for Hyper-V. We perform our backups with Altaro and got an error with both VMs because of the missing VSS support in the appliances. Altaro fortunately has a guide for installing CentOS in Hyper-V (which you can find here). According to this guide you need to install the hyper-v daemons sudo yum install -y hyperv-daemons in CentOS to Support VSS in Hyper-V. I was able to do this in the Remote Admin Appliance because I can access it via shell/root. After executing this installation I was able to perform a Altaro Backup without errors for this VM. Unfortunately I can't access the ESLC-VM via shell because of the missing access data for root. So I suggest to either provide the default root access data for the VM or to provide the package mentioned above via the update function within the appliance. Link to comment Share on other sites More sharing options...
Former ESET Employees Matus 21 Posted January 10, 2018 Former ESET Employees Share Posted January 10, 2018 Hi Tommy, as data in ESLC are not permanent and serves as a cache, it doesn't make any sense to backup them. What I'd advise you is to do a VMware snapshot after configuration and putting offline. Basically, data which were in cache 2 days ago are not valid now (due to updates in ESET product modules, which could change the cached results)... Link to comment Share on other sites More sharing options...
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