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Future changes to ESET Security Management Center / ESET Remote Administrator

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Description: Task trigger for x amount of time after joining dynamic group
Detail: Currently a task can be executed immediately when the computer joins a dynamic group or periodically ever x amount of time. I'd like to request an additional trigger to start the task a few iminutes after the computer joins the dynamic group so that it has enough time to check additional tasks e.g scan installed software.

We are trying to implement the following procedure to install Endpoint Security: Install Agent -> Computer joins dynamic Group (Windows Desktops) -> Agent scans installed programs to check for conflicting software (other AV software), if conflicting software is found the computer is assigned to a different dynamic group -> if no conflicting software is found Endpoint Security gets installed. 

The problem I encounter is that when choosing to execute the install task when joining the dynamic group it gets installed before the scan for conflicting software is completed. When I set the trigger to every 30 minutes and a computer joins shortly before the time is up the same happens.

 

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17 hours ago, isaha said:

Hello,

Description: In Policy for Windows Clients: Make Update settings individually controllable

The discussion was moved to https://forum.eset.com/topic/24717-individually-controllable-update-settings/ to keep this feedback topic clear. It will be temporarily hidden until the order of posts is rectified.

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Hello,

 

Need desperately to update the Agent with the Update eset products button.

Currently is working only for endpoint products.

 

image.thumb.png.348953a7331890c638695c1bbb9c04c2.png

Thanks,

Peter

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Hello, this option is already available in ESET Cloud Administrator console. Currently, as agents are updated via "Components upgrade task", which does not differentiate between agents, and other components of the ESMC infrastructure (server / webconsole) this option was disabled. However, in Cloud the server is fully hosted / maintained by ESET, so "one click agent updates" are possible. 

Please note, that for the future releases we work on "automatic agent upgrades", meaning agents would automatically upgrade themselves to the version compatible / matching with the server. 

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On 1/8/2018 at 9:03 AM, Tim Jones said:

Hi Team,

 

Description: Example REST API usage with Perl / Python

Detail: An example document on how to use the API with Perl would be helpful you have one using C however I would just like to create a few script based calls to it using Perl for use with Nagios and other systems I have to integrate further with our other tools.

 

I too wish to add my +1 to this suggestion. 

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Description: show Agent version

Detail: add new column option to show installed Agent version. (Now I just see installed security product version)

Thank you.

eset.png

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Hello @Zen11t Can you please elaborate more about the need for seeing the agent version in the computers table? 

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@MichalJ

Hello!

I made an upgrade agent task to version 7.2.1266, but found a client, where task finished successfully, no error but the agent did not upgraded, stuck version 7.1.717. Not a big problem, because I deleted it manually, and installed the new version, but it would be great to see the agent version in computers table. 

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Posted (edited)

Hello @Zen11t, thank you very much for explanation of your use-case.

You can try to go: Dashboard -> Status overview (Tab) -> Product version statuses (Tile) -> Click on Agent bar -> Choose "Detailed information"
After that, you will see the report, which you can also download (PDF, PS, CSV format), and in this report is "Version Check Status", that may help you identify which computers don't have the latest agent.

Another solution could be to go to Dashboard -> ESET applications -> "Installed ESET Applications" (Table) -> Click on specific version of "ESET management agent" -> "Detailed information"
In the table, you can see computers with this specific version of the agent.

I hope that it will be helpful for you.

 

Edited by igi008

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@igi008

Thank you, I found this option but 2 problems with it:

- I can not see when last connected the client, so the agent version is old because update task has not run yet, or because its stucked old version.

- I can not order the list by computer name, so I have to look through the whole list. (OK, in CSV I can order it :) )

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Hello @Zen11t, thank you very much for your explanation again. It helps us to understand your needs better.

I hope this trick will help you :)

ESMC-comps_with_outdated_agent.png

You can filter the computers with an outdated version of agents and then click on any item in the table and select "In computer page (all)". It will navigate you to the computers section, where you will have only computers with outdated agents, and here you can also check the last connection status.

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