kk.hk1850 0 Posted December 22, 2017 Share Posted December 22, 2017 I just installed ESET Internet Security and it keeps using 70% CPU usage. The version is 11.0.159.0 I tried disable the real time protection, but the problem still here. I am using Windows 10 64 bit. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,234 Posted December 22, 2017 Administrators Share Posted December 22, 2017 Did you perform a clean install of v11? Do you use default settings? Do you observe high cpu usage immediately after Windows starts or when performing some specific operations? Please create a Procmon log and leave it logging operations for at least 1-2 minutes. Then save it (without any filters), compress the log, upload it to a safe location and pm me a download link. Link to comment Share on other sites More sharing options...
kk.hk1850 0 Posted January 10, 2018 Author Share Posted January 10, 2018 Did you perform a clean install of v11? --> Yes Do you use default settings? --> Yes Do you observe high cpu usage immediately after Windows starts or when performing some specific operations? --> high cpu usage after Windows starts, keep high cpu usage for hours and never stop..... How to create Procmon log? Thanks. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,234 Posted January 10, 2018 Administrators Share Posted January 10, 2018 Prior to creating a Procmon log (see https://support.eset.com/kb6308/ for instructions), try the following, one at a time, and let us know after which step the issue goes away: - pause real-time protection via gui - disable protocol filtering in the advanced setup - disable HIPS and restart the computer. Link to comment Share on other sites More sharing options...
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