winstonsmith84 4 Posted December 18, 2017 Share Posted December 18, 2017 The install task says finished. Product is installed. Computer is restarted. Now the client install task once again says running and stays this way. Why? Link to comment Share on other sites More sharing options...
winstonsmith84 4 Posted December 18, 2017 Author Share Posted December 18, 2017 I think the issue is that the installer says finished but it isn't actually done. I send a reboot to the PC and then it comes back up and says the installer is running again but Eset never functions again. It just says the modules can't be updated because there is no license file. I have to uninstall and manually reinstall to get around this. Why does the remote admin always say an install process is finished when it actually isn't? Link to comment Share on other sites More sharing options...
winstonsmith84 4 Posted December 19, 2017 Author Share Posted December 19, 2017 Push install and manual install will fail on 1 in 10 PCs. Affected computer will have the error "Modules update failed. Product is not activated." This only happens when installing version 6.6.2068.0. Older versions install without errors. The only way I've found to get around this is to use command line uninstaller tool and then reinstall manually. This is dramatically time consuming to update hundreds of computers one by one. Please, why is this happening? If no one knows, then I'm skipping this buggy update. Link to comment Share on other sites More sharing options...
TheSkymanDC 4 Posted December 19, 2017 Share Posted December 19, 2017 Based on problems we’re seeing I’d wait this update out until they get it fixed Link to comment Share on other sites More sharing options...
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