o.barkov 0 Posted December 15, 2017 Share Posted December 15, 2017 ESET Endpoint Security 6.6.2064.1 failed to activate after update with the error "eset license and product do not match". Any ideas? Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 1,015 Posted December 15, 2017 ESET Moderators Share Posted December 15, 2017 Hello @o.barkov , can you share your public license ID so we can check for which product is your license issued? Regards, P.R. Link to comment Share on other sites More sharing options...
o.barkov 0 Posted December 15, 2017 Author Share Posted December 15, 2017 Here it is. 3AA-6P5-TGM Link to comment Share on other sites More sharing options...
o.barkov 0 Posted December 15, 2017 Author Share Posted December 15, 2017 I have activated one by reinstalling Endpoint from the remote administrator, but it did not work for all the others... Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 1,015 Posted December 15, 2017 ESET Moderators Share Posted December 15, 2017 Hello @o.barkov , the license with 3AA-6P5-TGM public license ID is issued for ESET Endpoint Antivirus + File Security, which explains why it does not work on ESET Endpoint Security product. So you should deploy ESET Endpoint Antivirus or upgrade your license to have ESET Endpoint Security covered. Regards, P.R. Link to comment Share on other sites More sharing options...
o.barkov 0 Posted December 15, 2017 Author Share Posted December 15, 2017 Ah, ok, now it is clear that I have choosen the wrong one from the product list while making the pakage. Well, it is so easy to make a mistake there... Thanks! Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 1,015 Posted December 15, 2017 ESET Moderators Share Posted December 15, 2017 Hello, glad you resolved it so quickly. Hopefully everything will go now as expected. Regards, P.R. Link to comment Share on other sites More sharing options...
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