ESET Endpoint Security 6.6.2064.1 activation fail

[o.barkov 0]

ESET Endpoint Security 6.6.2064.1 failed to activate after update with the error "eset license and product do not match".

Any ideas?

[Peter Randziak 1,130]

Hello @o.barkov ,

can you share your public license ID so we can check for which product is your license issued?

Regards, P.R.

[o.barkov 0]

Here it is.  3AA-6P5-TGM

 

[o.barkov 0]

I have activated one by reinstalling Endpoint from the remote administrator, but it did not work for all the others...

[Peter Randziak 1,130]

Hello @o.barkov ,

the license with 3AA-6P5-TGM public license ID is issued for ESET Endpoint Antivirus + File Security, which explains why it does not work on ESET Endpoint Security product.

So you should deploy ESET Endpoint Antivirus or upgrade your license to have ESET Endpoint Security covered.

Regards, P.R.

[o.barkov 0]

Ah, ok, now it is clear that I have choosen the wrong one from the product list while making the pakage. Well, it is so easy to make a mistake there...

Thanks!

[Peter Randziak 1,130]

Hello,

glad you resolved it so quickly.

Hopefully everything will go now as expected.

Regards, P.R.