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FYI - EIS Affected Two App Dnloads-Installs Today


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I very rarely have DIS-abled EIS for App downloads ( even Win Update ) but today EIS affected my 2017 Income Tax App download (failed to Install re: "Sharing Violation accessing  C:\ ...1040_FedPrint.dll" - and - a small utility app (https://Unchecky.com) installed in Program Files (x86).

After I Disabled EIS Protection + FW and Re-Dnloaded, the Installs went without issue. Uninstall for the incomplete Tax App install failed, but the EIS-OFF New Dnload Installed Over the old "partial install" fine.

Do most of you now Disable EIS when Dnloading Apps?

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1 hour ago, COStark26 said:

I very rarely have DIS-abled EIS for App downloads ( even Win Update ) but today EIS affected my 2017 Income Tax App download (failed to Install re: "Sharing Violation accessing  C:\ ...1040_FedPrint.dll" - and - a small utility app (https://Unchecky.com) installed in Program Files (x86).

After I Disabled EIS Protection + FW and Re-Dnloaded, the Installs went without issue. Uninstall for the incomplete Tax App install failed, but the EIS-OFF New Dnload Installed Over the old "partial install" fine.

Do most of you now Disable EIS when Dnloading Apps?

I never disable EIS for anything. If it doesn't like it there has to be a reason as far as I'm concerned, unless it's a FP which is very rare. I trust EIS to be smarter then me about such things.

To be safe I'd suggest that you do an "In-Depth" scan of your computer.

Edited by SCR
correction
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1 hour ago, SCR said:

I never disable EIS for anything. If it doesn't like it there has to be a reason as far as I'm concerned, unless it's a FP which is very rare. I trust EIS to be smarter then me about such things.

To be safe I'd suggest that you do an "In-Depth" scan of your computer.

Same here as far as disabling :o any ESET A/V.

Taxes? That's why I have an accountant!:P

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13 hours ago, COStark26 said:

I very rarely have DIS-abled EIS for App downloads ( even Win Update ) but today EIS affected my 2017 Income Tax App download (failed to Install re: "Sharing Violation accessing  C:\ ...1040_FedPrint.dll" - and - a small utility app (https://Unchecky.com) installed in Program Files (x86).

After I Disabled EIS Protection + FW and Re-Dnloaded, the Installs went without issue. Uninstall for the incomplete Tax App install failed, but the EIS-OFF New Dnload Installed Over the old "partial install" fine.

Do most of you now Disable EIS when Dnloading Apps?

Would adding it as an exception not work? Sounds like they are puas

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12 hours ago, Marcos said:

Was the file detected? If so, please report it to samples[at]eset.com.

No EIS Popups. Just a popup during attempted installs of either app.

"Not a suitable Win32 app" for Unchecky (partial download, apparently), and the Sharing violation from my starting post #1.

In EVENTS part of Log File at exactly 7 am and 8 am (same day Dec 10)  I have red bars: -- Update Module  -- "Failed to Rename File ---    User: System.---   Presume that's about Virus Signature database. Cleared cache and clk'd Chk Updates. All appears OK.

The Unchecky dnload/install problem was a few hours earlier. Tax app hours later.

I'll disable during Dnload only for awhile and see how things go, although the Win Update I did Just recently had no problems with EIS.

SCR, Thanks. 12/6 In-Depth Scan OK and Running One NOW (Was OK).

Thanks for the Replies!

Edited by COStark26
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