Jump to content

Archived

This topic is now archived and is closed to further replies.

kaskitewatim

"Les informations de mise à jour ne sont pas cohérentes"

Recommended Posts

I have this message (in French) in NOD32 antivirus: ""Les informations de mise à jour ne sont pas cohérentes"", meaning that update informations are inconsistent.  Updates are blocked.  Sorry, I don't know the English language equivalent of this message.

The message cannot be found anywhere on this forum, or anywhere on the net.  I am blocked from updating.  My license is still valid for two months.

Thanks for your help!

Pierre

Share this post


Link to post
Share on other sites

Please install Wireshark and capture the network communication during an update. When done, save the log in the pcap format and attach it here or send it to me via a private message.

Share this post


Link to post
Share on other sites

We've received the following notice instead of the actual update.ver file:

Application Blocked!

You have attempted to use an application which is in violation of your internet usage policy.
NOD32.Update
Category: Update
Client IP: 10.12.17.7
Server IP: 91.228.166.16
User name:
Group name:
Policy: bae90eb4-0f61-51e5-bbf5-e5d9f4906456
FortiGate Hostname: Blumarine_Attitude
 
It appears that you connect to the Internet from a company's network and FortiGate blocked the network communication with an ESET's update server.

Share this post


Link to post
Share on other sites

In fact, I connect via a hotel's wifi.  So that is the reason.  I will try some other form of connection. 

Many thanks again for your efficient help!

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...