new av install features not working

[petersonal 5]

Dear all!

Recently installed new clients from erac. But some of the eset nod clients not starting all of the components. Like anti-phishing. Any ideas why or where to look for logs?

ESET Remote Administrator (Server), Version 6.5 (6.5.522.0)

Let me know if you need any more information.

Thanks

Edited November 16, 2017 by petersonal

[Marcos 5,074]

Is protocol filtering and http scanning enabled? What other errors are reported in gui besides Anti-phishing?

[petersonal 5]

7 hours ago, Marcos said:

Is protocol filtering and http scanning enabled? What other errors are reported in gui besides Anti-phishing?

The protocol filtering and the http filtering modules are not working. It says: restart required, if i do so, nothing happens, still error, still asks for restart.

[Marcos 5,074]

Please collect logs with ELC, upload the generated zip file to a safe location (e.g. Dropbox, OneDrive,...) and drop me a personal message with a download link.