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Server 2008 R2 Standard BSOD coincides with ESET Virus Signature DB updates


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Our Domain Controller Server has been crashing with a BSOD off and on for a few months now. Every time it happens Eset updates the virus signature database. I have checked the Event Logs in Windows as well as the AV Logs and the exact time the system shutdown error is logged, the ASDB update is logged. I have checked the dump file and this appears  "PROCESS_NAME:  ekrn.exe". I can submit the dump files to a tech or admin as needed.

AV: ESET File Security

Version: 4.5.12017.0

OS: Windows Server 2008 R2 Standard (64-bit) 

Server Roles: AD Domain, DHCP, DNS, Application and FIle Services
 

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EFSW 4.5 is quite old and is not suitable for modern server systems. Please uninstall it and install EFSW 6.5. Let us know if it helps.

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55 minutes ago, Marcos said:

EFSW 4.5 is quite old and is not suitable for modern server systems. Please uninstall it and install EFSW 6.5. Let us know if it helps.

I will install EFSW 6.5. The span of time between BSOD has been at max about 2 weeks. I will report back if a BSOD happens again.

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