PCEITadmin 0 Posted October 31, 2017 Share Posted October 31, 2017 Our Domain Controller Server has been crashing with a BSOD off and on for a few months now. Every time it happens Eset updates the virus signature database. I have checked the Event Logs in Windows as well as the AV Logs and the exact time the system shutdown error is logged, the ASDB update is logged. I have checked the dump file and this appears "PROCESS_NAME: ekrn.exe". I can submit the dump files to a tech or admin as needed. AV: ESET File Security Version: 4.5.12017.0 OS: Windows Server 2008 R2 Standard (64-bit) Server Roles: AD Domain, DHCP, DNS, Application and FIle Services Link to comment Share on other sites More sharing options...
Administrators Marcos 4,190 Posted October 31, 2017 Administrators Share Posted October 31, 2017 EFSW 4.5 is quite old and is not suitable for modern server systems. Please uninstall it and install EFSW 6.5. Let us know if it helps. Link to comment Share on other sites More sharing options...
PCEITadmin 0 Posted October 31, 2017 Author Share Posted October 31, 2017 55 minutes ago, Marcos said: EFSW 4.5 is quite old and is not suitable for modern server systems. Please uninstall it and install EFSW 6.5. Let us know if it helps. I will install EFSW 6.5. The span of time between BSOD has been at max about 2 weeks. I will report back if a BSOD happens again. Link to comment Share on other sites More sharing options...
Recommended Posts