Most Valued Members cyberhash 208 Posted October 29, 2017 Most Valued Members Posted October 29, 2017 I have just encountered my first notification about Livegrid being down, while others have been reporting issues over the past week or so. Each time i have checked , there has been a routing problem at "deutsche telekom" (But i have never been affected here in the UK) Now that I'm affected by the same problems as everyone else, i have checked and now the traffic is being routed elsewhere via "cogent" I would be willing to put money on this being a routing and load problem , rather than the ESET servers being down "as they are live"
jadinolf 131 Posted October 29, 2017 Posted October 29, 2017 Yep, never got that message before. We shall follow the problem and see what happens.
ESET Insiders Mitsuyuki 0 Posted October 29, 2017 ESET Insiders Posted October 29, 2017 I also have the same notification
Caleb Frost 0 Posted October 29, 2017 Posted October 29, 2017 (edited) I am new to this program because I was not happy with McAfee I installed this wednesday everything has been great but now like others I too have this issue. I downloaded the CLOUDCAR TESTFILE scan it no issues even did a full scan and no issues. even though LiveGrid is not accessible does this mean my pc is still protected if some one can please answer back I would appreciate it very much. oh yeah I am trying this program out on a 30 day trial basis to see if I am happy with the program but with an issue like this I am kinda having second thoughts. Edited October 29, 2017 by Caleb Frost
persian-boy 22 Posted October 29, 2017 Posted October 29, 2017 No problem here! I Guess there is smth wrong with your isp.
fringed 0 Posted October 29, 2017 Posted October 29, 2017 Don't think so, been happening here all morning.
alan1476 0 Posted October 29, 2017 Posted October 29, 2017 (edited) Same issue. EIS 11.0.144 off and on constantly. Edited October 29, 2017 by alan1476
King Grub 5 Posted October 29, 2017 Posted October 29, 2017 Happening here too, in Sweden. I am sure we are all on different ISPs, so it's definitely an ESET thing. So not on your or my end, just wait it out and they'll fix it. It's the weekend so it might take some hours if we are unlucky.
Parker Kincaid 0 Posted October 29, 2017 Posted October 29, 2017 Issues here, as well. Been bouncing back and forth with LiveGrid being accessible and then not for the last 4 hours.
Administrators Marcos 5,733 Posted October 29, 2017 Administrators Posted October 29, 2017 To avoid having multiple topics about this issue, we'll draw this one to a close. Please continue with the discussion at https://forum.eset.com/topic/13562-the-eset-live-grid-servers-cannot-be-reached/.
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