Teri 0 Posted October 26, 2017 Share Posted October 26, 2017 Please advise if I need any extra tools to run the ESET scanner download from Facebook. I could download the application, but when I try to open and run, only a black screen pops up for 1 second. [Samsung Laptop, Windows 8.1, link won't open/run in Chrome or Opera browser] The file downloads but won't open. I can't use Facebook until this application opens ESET_T10155280678654671T (Application) Link to comment Share on other sites More sharing options...
Administrators Marcos 4,704 Posted October 26, 2017 Administrators Share Posted October 26, 2017 Please provide a screen shot as we discontinued the Facebook scanner a quite long time ago when Facebook made substantial changes in their API. Link to comment Share on other sites More sharing options...
Teri 0 Posted October 27, 2017 Author Share Posted October 27, 2017 Okay, Here's what I've got Link to comment Share on other sites More sharing options...
Teri 0 Posted October 27, 2017 Author Share Posted October 27, 2017 This program won't run. So. ???? Link to comment Share on other sites More sharing options...
Teri 0 Posted October 27, 2017 Author Share Posted October 27, 2017 Per YouTube my problem is a common one for hundreds of people. I'm seeing that the winning suggestion is to wait it out and eventually this prompt goes away and you're allowed back in. I find that very disturbing for your company, because your software might be considered the real culprit. Looking forward to hearing from you Link to comment Share on other sites More sharing options...
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