Jump to content

Recovering removed "malicious files" done by Facebook's ESET scanner.


Recommended Posts

I was asked to run a scan from ESET before I could continue using Facebook again. Apparently, a post linking to an Imgur album about sorting algorithms is considered as "SPAM" and I had to go through a malware scan. I downloaded and ran the ESET scanner and it allegedly found 2 "malicious files".

Now it broke 2 game installations that I had and I risk losing money from this. Any advice on how to recover those 2 files it removed? It doesn't even tell me what the two file were.


Link to comment
Share on other sites

  • ESET Moderators


I believe Facebook uses a customized version of ESET Online Scanner.  If that is the case, then https://support.eset.com/kb2915/ gives instructions on how to restore quarantined files.  If that does not work, you will need to contact https://www.facebook.com/security/ directly for assistance.

As for the games, I would suggest contacting the authors and asking them if they can send you copies of the removed files.


Aryeh Goretsky

Link to comment
Share on other sites

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...