CPU and DISK Usage 100 %

[Manikandan R 0]

Hi,

Could you please help me this case all time my laptop gang. i checked taskmanager processes.

ESET Services take 80 % Usages in that time.

Please helpme out.

Eset Version :6.4.20

Windows : 10 64 bit

thanks

Manikandan

Edited October 23, 2017 by Manikandan R

[Marcos 5,074]

Does temporarily disabling real-time protection make a difference? If so, please create a Procmon log as per the instructions at https://support.eset.com/kb6308/. When done, compress the log, upload it to a safe location and pm me the download link.

[Bahram1964 0]

I have same problem sometimes. I need my computer badly in the morning. The moment I turn on the notebook. it start using it badly and I need my computer to check some files but Eset is not allowing even to use the mouse. This is really ridiculous. I had Kasperasky and removed it cause could not solve this problem. You need to have a tag or some menu to show what the hell is going on. Then I will have choice to stop it and do something. Using the power of CPU and disk without permission is not correct. Your program is acting like real virus instead of helping stop virus.

 

[Marcos 5,074]

If generating a Procmon log is not an option, please try to configure Windows to generate complete memory dumps and trigger a crash to generate one as per the instructions at https://support.eset.com/kb380/.

It will help us determine if ESET is somehow involved in the issue or not.