HANDJOJO 11 Posted October 21, 2017 Share Posted October 21, 2017 Dear ESET, I have read the summary of Performance Test from AV-Comparatives that ESET has got the award as Advance + in Performance Test for September 2017 Edition, however I little bit confuse is it true that the product version participate in this test is ESET Internet Security 11, as known that this version not yet release for commercial, however as at beta version. Awaiting the information. Thanks & B/regards, Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted October 21, 2017 Administrators Share Posted October 21, 2017 It was released about a month ago in a few countries already. Link to comment Share on other sites More sharing options...
razorfancy 9 Posted October 21, 2017 Share Posted October 21, 2017 13 minutes ago, Marcos said: It was released about a month ago in a few countries already. Is there any problem with version 11 for being taking so long to be released in other languages? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted October 21, 2017 Administrators Share Posted October 21, 2017 39 minutes ago, razorfancy said: Is there any problem with version 11 for being taking so long to be released in other languages? No. It was planned that other language versions would be released about 2 months afterwards. Link to comment Share on other sites More sharing options...
razorfancy 9 Posted October 21, 2017 Share Posted October 21, 2017 (edited) 1 hour ago, Marcos said: No. It was planned that other language versions would be released about 2 months afterwards. Thx for answer my question, but if you dont mind can you please tell me if there is any improvements in HIPS on version 11. Edited October 21, 2017 by razorfancy Link to comment Share on other sites More sharing options...
novice 20 Posted October 21, 2017 Share Posted October 21, 2017 Maybe fast (not on my PC) , but performance wise not so good yet; Link to comment Share on other sites More sharing options...
itman 1,659 Posted October 21, 2017 Share Posted October 21, 2017 On AV-C's more comprehensive malware test, Eset definitely performed better than Windows Defender which came in at dead last: Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted October 21, 2017 Administrators Share Posted October 21, 2017 34 minutes ago, John Alex said: Maybe fast (not on my PC) , but performance wise not so good yet; Do you experience any performance issues with ESET installed? Link to comment Share on other sites More sharing options...
novice 20 Posted October 21, 2017 Share Posted October 21, 2017 Yes, version 8 is some slow ( 0.5-0.7sec in browsing) while version 10 is very slow (1.5sec in browsing) Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted October 21, 2017 Administrators Share Posted October 21, 2017 38 minutes ago, John Alex said: Yes, version 8 is some slow ( 0.5-0.7sec in browsing) while version 10 is very slow (1.5sec in browsing) By v10 do you mean v10.1.235? Link to comment Share on other sites More sharing options...
novice 20 Posted October 21, 2017 Share Posted October 21, 2017 I do not know, was the latest 10 a month ago when I tried it again. Link to comment Share on other sites More sharing options...
jamess3973 1 Posted October 22, 2017 Share Posted October 22, 2017 Who does one has to bribe to get the ESET Internet Security 11 International English version without waiting? Link to comment Share on other sites More sharing options...
Most Valued Members peteyt 393 Posted October 22, 2017 Most Valued Members Share Posted October 22, 2017 13 hours ago, John Alex said: I do not know, was the latest 10 a month ago when I tried it again. If you go to eset and download the latest version and then go to the update area you will see the the version number. If still slow generate some logs for Eset - You will see how to in Marcos's signature. This is always the best thing to do - if you experience an issue by doing this procedure Eset can look into it and try and identify the issue. Sadly if people don't give feedback or share logs they may not know the issue exists. Link to comment Share on other sites More sharing options...
RomN 2 Posted October 22, 2017 Share Posted October 22, 2017 7 hours ago, jamess3973 said: Who does one has to bribe to get the ESET Internet Security 11 International English version without waiting? Install the version in any language, and then change it to the desired one. Link to comment Share on other sites More sharing options...
Most Valued Members SCR 195 Posted October 22, 2017 Most Valued Members Share Posted October 22, 2017 15 hours ago, John Alex said: I do not know, was the latest 10 a month ago when I tried it again. It sounds like you are no longer using an Eset product. If I'm wrong then the version number is easily found. If you are having difficulties finding it let us know. Link to comment Share on other sites More sharing options...
novice 20 Posted October 22, 2017 Share Posted October 22, 2017 (edited) It is not about "the last version" , which is always supposed to, miraculously , solve all problems; is about consistency. I had v8, v9, v10 , all noticeable slow on 3 pc's , so I gave up. Who can deal with a slow version, expecting that one day v.10.123.456.01 will fix the problem???? Edited October 22, 2017 by John Alex Link to comment Share on other sites More sharing options...
Most Valued Members peteyt 393 Posted October 22, 2017 Most Valued Members Share Posted October 22, 2017 35 minutes ago, John Alex said: It is not about "the last version" , which is always supposed to, miraculously , solve all problems; is about consistency. I had v8, v9, v10 , all noticeable slow on 3 pc's , so I gave up. Who can deal with a slow version, expecting that one day v.10.123.456.01 will fix the problem???? Have you sent any logs? If you download the latest version and find it's slow then send in logs and they will investigate. There are lots of issues that can effect security products and sometimes specific software combinations can cause issues but without seeing your logs for this specific issue they cannot look into it Link to comment Share on other sites More sharing options...
Most Valued Members SCR 195 Posted October 22, 2017 Most Valued Members Share Posted October 22, 2017 3 hours ago, John Alex said: It is not about "the last version" , which is always supposed to, miraculously , solve all problems; is about consistency. I had v8, v9, v10 , all noticeable slow on 3 pc's , so I gave up. Who can deal with a slow version, expecting that one day v.10.123.456.01 will fix the problem???? OK thanks for letting us know that you are no longer using Eset products. I can say that I have never had a slow down with Eset but that's just my experience on two systems which has remained consistent. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted October 22, 2017 Administrators Share Posted October 22, 2017 6 hours ago, John Alex said: It is not about "the last version" , which is always supposed to, miraculously , solve all problems; is about consistency. I had v8, v9, v10 , all noticeable slow on 3 pc's , so I gave up. Who can deal with a slow version, expecting that one day v.10.123.456.01 will fix the problem???? Did you contact ESET and provide necessary logs (presumably a Procmon log + cfg) ? It could be that you have an application logging into a large html file which would case it to re-scan every time the log is closed after writing a few bytes. We've already come across such cases and the solution was to exclude that log from scanning. Without investigating the issue and giving up immediately, we will never know what is causing it. Link to comment Share on other sites More sharing options...
itman 1,659 Posted October 22, 2017 Share Posted October 22, 2017 Wireshark can be used to properly diagnose network performance issues: https://support.ruckuswireless.com/answers/000003943 Link to comment Share on other sites More sharing options...
Most Valued Members peteyt 393 Posted November 9, 2017 Most Valued Members Share Posted November 9, 2017 On 22/10/2017 at 2:25 PM, John Alex said: It is not about "the last version" , which is always supposed to, miraculously , solve all problems; is about consistency. I had v8, v9, v10 , all noticeable slow on 3 pc's , so I gave up. Who can deal with a slow version, expecting that one day v.10.123.456.01 will fix the problem???? Sorry to bring this up again but this post reminded me of this conversation - in it a user has experienced eset being very slow on startup but it turns out the reason is to do with a specific program that when not used, eset works fine https://forum.eset.com/topic/13650-volume2exe-very-slow-with-nod32-v11/ the reason I am showing you this is that certain programs can at times cause conflicts. Sometimes it can be just a set of combinations that cause an issue. This is why if you experience any issues with eset it is always important to try and send logs in in case there is an issue like this. It means the team can look into it and try and figure out what the issue is. Without people sending the logs in however they may not discover this issue - basically someone has to point the issue out for them to know about it. Link to comment Share on other sites More sharing options...
illumination 5 Posted November 9, 2017 Share Posted November 9, 2017 The only way to narrow this down, as obviously Eset is not causing everyone's systems to be slow or this thread would be full, is to as stated above, send the requested logs so the Developers and support of Eset can look and establish the issue. This could be anything from a corrupt OS/ 3rd party software/left over files from a previous installation. One thing that stands out when users mention running Eset, is how light n fast it is, so to have this issue no matter version you are running, tells everyone, there is an underlying issue. Link to comment Share on other sites More sharing options...
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