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Posted

Does ESET use US Global Tech as a 3rd party to remove malware? I thought ESET stopped Malware.

 

  • Administrators
Posted

Technical support is exclusively provided by ESET staff. Never heard of US Global Tech but it sounds like a scam tech support service.

Posted
6 hours ago, Marcos said:

Never heard of US Global Tech but it sounds like a scam tech support service.

They appear to be legit. Perhaps a provider that Eset U.S. contracts with to do support during off-business hours e.g. weekends, etc.?

  • 1 month later...
  • ESET Moderators
Posted

Coming back to this, the answer is NO, ESET US (ESET, LLC) does not contract with any partners to perform malware removal on our behalf. 

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