Tbr 0 Posted October 15, 2017 Share Posted October 15, 2017 Does ESET use US Global Tech as a 3rd party to remove malware? I thought ESET stopped Malware. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted October 15, 2017 Administrators Share Posted October 15, 2017 Technical support is exclusively provided by ESET staff. Never heard of US Global Tech but it sounds like a scam tech support service. Link to comment Share on other sites More sharing options...
itman 1,659 Posted October 15, 2017 Share Posted October 15, 2017 6 hours ago, Marcos said: Never heard of US Global Tech but it sounds like a scam tech support service. They appear to be legit. Perhaps a provider that Eset U.S. contracts with to do support during off-business hours e.g. weekends, etc.? Link to comment Share on other sites More sharing options...
ESET Moderators foneil 342 Posted November 17, 2017 ESET Moderators Share Posted November 17, 2017 Coming back to this, the answer is NO, ESET US (ESET, LLC) does not contract with any partners to perform malware removal on our behalf. Link to comment Share on other sites More sharing options...
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