ALFAYEZ 1 Posted October 10, 2017 Share Posted October 10, 2017 Hi, While trying to discover ESET Anti-Theft feature, I'd reported "My device is missing". A phantom account was created. But when I recovered my PC, the main accounts are not accessible anymore. It shows only the phantom account in the logon window. I tried to search for a solution, the PC was recovered 2 hours ago with no avail. I'm writing right now from the phantom account!! Please help me to resolve this issue. Regards, Alfayez Link to comment Share on other sites More sharing options...
tmuster2k 22 Posted October 11, 2017 Share Posted October 11, 2017 (edited) Hold down the windows key + R on the keyboard to get to the run command and type: cmd >> enter for the command prompt. From the command prompt type >> shutdown /l and enter. From your Windows 10 login screen. do you now see your main windows login? Edited October 11, 2017 by tmuster2k Link to comment Share on other sites More sharing options...
ALFAYEZ 1 Posted October 11, 2017 Author Share Posted October 11, 2017 Thank you tmuster2k for your suggestion. Finally, I got my accounts back although the system didn't shutdown after typing the command (super fast) but when I returned back to logon windows, my accounts were there. Thanks again... Link to comment Share on other sites More sharing options...
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