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Outlook 2010 crashes with ESET integration enabled


tmuster2k
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Been having more sporadic issues with Outlook since 6.6 came out. Current customer's Outlook 2010 is crashing when "Integrate into Microsoft Outlook" is checked in advanced settings. With this item enabled, right after you click on outlook shortcut icon it goes to "Outlook has stopped responding" and you have to go into task manager to get rid of the window. When you uncheck ESET integration Outlook is normal.  Windows 7 OS.  I have Procmon logs at your request.  

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I've had ESET v5 Outlook plugin crash Outlook 2010, 2013, 2016...however I have noticed it does so only when user has large data files. One of my users has .OST that is 20GB and had two .PST that both had around 50GB. After I closed large PST files Outlook was back to normal. All scanning controls are off in policy. I'm hoping they will solve this with full x64 client in v7.

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26 minutes ago, Peter Randziak said:

Hello guys,

can you please provide me with the Outlook crash dump taken with Procdump and ESET Log collector so I can check it?

Regards, P.R.

I've sent you private message with link to data.

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