persian-boy 22 Posted September 29, 2017 Share Posted September 29, 2017 Hey, I want to install smth but Eset detected it as malware so I wanted to report it as FP but I cant -.- I filled every section and still can't, even pressed the send button 20 times and spam it but doesn't work! 100% bug:D Link to comment Share on other sites More sharing options...
TomFace 539 Posted September 29, 2017 Share Posted September 29, 2017 (edited) Did you follow this KB article? https://support.eset.com/kb141/#SubmitFile KB Solution ID: KB141 |Document ID: 11090|Last Revised: June 15, 2017 Edited September 29, 2017 by TomFace Link to comment Share on other sites More sharing options...
persian-boy 22 Posted September 29, 2017 Author Share Posted September 29, 2017 Hey, Thanks for the link you provided but still I don't know how to submit this file to ESET. I cant send it from the GUI, also I'm lazy to do that with email. Whats the point with this option when it doesn't work?:D ESET Plsss fix it. Link to comment Share on other sites More sharing options...
TomFace 539 Posted September 30, 2017 Share Posted September 30, 2017 Well...all I've ever known was the e-mail deal....so if you want to be lazy that's your business. It's your dime. Link to comment Share on other sites More sharing options...
Most Valued Members peteyt 396 Posted September 30, 2017 Most Valued Members Share Posted September 30, 2017 Im sure i have seen others having issues with the inbuilt submission Link to comment Share on other sites More sharing options...
Administrators Marcos 5,392 Posted September 30, 2017 Administrators Share Posted September 30, 2017 The correct way of submitting samples is by following instructions in the above mentioned KB. We don't recommend using the built-in form, especially if you expect a reply. Link to comment Share on other sites More sharing options...
persian-boy 22 Posted September 30, 2017 Author Share Posted September 30, 2017 Thanks for the answer. If the correct way is sending FP via email then remove that form from the GUI because it makes no sense: | Link to comment Share on other sites More sharing options...
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