Submit false positives

[persian-boy 22]

Hey, I want to install smth but Eset detected it as malware so I wanted to report it as FP but I cant -.-
I filled every section and still can't, even pressed the send button 20 times and spam it but doesn't  work!
100% bug:D

[TomFace 539]

Did you follow this KB article?

https://support.eset.com/kb141/#SubmitFile

KB Solution ID: KB141 |Document ID: 11090|Last Revised: June 15, 2017

Edited September 29, 2017 by TomFace

[persian-boy 22]

Hey,
Thanks for the link you provided but still I don't know how to submit this file to ESET.
I cant send it from the GUI, also I'm lazy to do that with email.
Whats the point with this option when it doesn't work?:D ESET Plsss fix it.
 

[TomFace 539]

Well...all I've ever known was the e-mail deal....so if you  want to be lazy that's your business. It's your dime.

[peteyt 393]

Im sure i have seen others having issues with the inbuilt submission

[Marcos 5,074]

The correct way of submitting samples is by following instructions in the above mentioned KB. We don't recommend using the built-in form, especially if you expect a reply.

[persian-boy 22]

Thanks for the answer.
If the correct way is sending FP via email then remove that form from the GUI because it makes no sense: |