System requirement for client

[hungtt 1]

Hi all,

As i know, the ESET endpoint for windows client just support WIN XP SP2 64bit.

Operating Systems: Microsoft ® Windows ® 10/8.1/8/7/Vista/XP SP3 32-bit/XP SP2 64-bit

Can i install ESET endpoint for WIN XP SP2 32bit ? Because my customer can not upgrade these clients to 64bit.

Thanks

[Peter Randziak 606]

Hello Hungtt,

you do not need to upgrade them to 64 bits, but for 32bit WindowsXP, Service pack 3 (SP3) is required.

Regards, P.R.

[hungtt 1]

Thanks your information.

[MichalJ 390]

@hungtt From where you have taken the information about required systems? We will have to correct it, to state that only XP SP3 (regardless the bit number) is supported to prevent further confusion.

[hungtt 1]

1 minute ago, MichalJ said:

@hungtt From where you have taken the information about required systems? We will have to correct it, to state that only XP SP3 (regardless the bit number) is supported to prevent further confusion.

Hi MichaIJ,

this link : https://download.eset.com/com/eset/apps/business/eea/windows/latest/eset_eea_6_userguide_enu.pdf

BTW,Please confirm that my customer can install ESET on client use XP sp2 32bit or not .

Thanks.

 

[MichalJ 390]

Thanks,

On XP 32-bit, SP3 is required, for XP-64 bit SP2 is the latest service pack (as the core of the OS is a bit different), so it should work, and should be supported. Sorry for the confusion, XP-64 bit is a very rare system, so I ended up confused by myself. The documentation is correct in this matter.

Edited September 27, 2017 by MichalJ
adjusted information

[hungtt 1]

Thanks MichaIJ.

[MichalJ 390]

@hungtt I have corrected my information. Sorry for the confusion.