Anti-Theft Samsung SM-G935F

[Eric Simpson 0]

My anti theft is not working on my Samsung Galaxy S7 Edge.
I have data.
I am connected via the WiFi
I have added permissions into the settings to allow system controlls
I have added permissions to Device Administrators

The test doesn't work. Please help

Test #4 15.09.2017 18:18 - 15.09.2017 18:19

Open incident

Activity summary

	Event	Result	Time
	FRIDAY 15/9/2017
	Anti-Theft test timed out.		18:19
	Anti-Theft test started.		18:18

[metaller 49]

Hi,

 

AFAIK, you need to allow test on device, by confirming popup message...

 

regards

peter