Cannot access ERA WEBCONSOLE Page

[Mr Problems 0]

i cannot acces the era webconsole.

I just made a clean instalation in a virtual machine (Windows 10 installed), just installed java and ERA with all the components.

 

But when im trying to access the webconsole localhost\era i cant.

 

Any clues?

Edited September 14, 2017 by Mr Problems

[MartinK 384]

There are too many possibilities and without more details we could be only guessing. All in one installer has been used to install ERA?

I would recommend to start by checking whether tomcat process is actually running, if so, check whether it is listening on some TCP port and whether it is the correct one. It is also possible to check tomcat logs located most probably in C:\Program Files\Apache Software Foundation\Tomcat 7.0\Logs . Most common issue with not accessible console/tomcat is either conflicting port (i.e. some other service listening on the same port) or missconfigured java paths.

 

[Marcos 5,461]

If you didn't use the all-in-one installer, try it or use a virtual appliance which is the least hassle-free way to use ERA.

[Mr Problems 0]

i used the all in one installer to install ERA.

I just checked and tomcat service its not running and when im trying to start it it gives me the Error 1069 The service did not start due to a logon failure.

Any clues on what to do?

[Mr Problems 0]

SOLVED. TOMCAT WAS USING WRONG CREDENTIALS IN THE SERVICE.

 

Solved it changing the credentials in the log on tab on the service.