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Endpoint wont update via http proxy, "Download interrupt"


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i have problem with update via http proxy

Use era 6.4.304.0 appliance and endpoint antivirus 6.4.2014

several client specially new client always ended with Download interrupt. ping from client to era is good, i believe its not network problem but always failed to update.


how to fix this case?

thank you



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There must be a network connection problem either between ESET update servers and the VA or between the VA and Endpoint. Does direct update from ESET servers always work alright?

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