santoso 3 Posted September 12, 2017 Share Posted September 12, 2017 Hello, i have problem with update via http proxy Use era 6.4.304.0 appliance and endpoint antivirus 6.4.2014 several client specially new client always ended with Download interrupt. ping from client to era is good, i believe its not network problem but always failed to update. how to fix this case? thank you Link to comment Share on other sites More sharing options...
Administrators Marcos 4,716 Posted September 12, 2017 Administrators Share Posted September 12, 2017 There must be a network connection problem either between ESET update servers and the VA or between the VA and Endpoint. Does direct update from ESET servers always work alright? Link to comment Share on other sites More sharing options...
santoso 3 Posted September 12, 2017 Author Share Posted September 12, 2017 hello, try use direct connection, successful. what should i check to fix this? thank you Marcos. Link to comment Share on other sites More sharing options...
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