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Creating Offline Installer - Policy Problem


Zdenko Rendic
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Hello

I created an offline All-in-one Setup File inclunding the Endpoint Antivirus (6.6.2049.0),  License, ERA Certificate, Parent Group, Agent and self created Policy.

After that we deploy the File with PDQ Deployment, everything works fine, the client appears in the Eset ERA, has the Product and Agent Installed.

But the Clients does not get the Policy, I have to log inside the Eset Era to manualy assign the Policy, even if I defined the policy creating the offline setup.
Why ist that not working ?

2017-09-06 16_30_46-ESET Remote Administrator.png

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  • ESET Staff

Despite being chosen from the list of policies, it is in fact a startup configuration = product will use those settings, instead of defaults, till set differently by other policies. It will not show the policy as applied, nor lock the settings on client. You should assign the policy via standard processes to have it enforced. 

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