Update 7.0.302.26 64Bit test version fails (W7-64)

[wolliballa 4]

Just installed 64Bit version of (german) NOD32-AV 7.0.302.26 on customers W7-64 system.

Activation went smoothly however NOD32 errors when manual updating AV definitions with 'unknown fatal error 0x1106'

 

? ideas

[CB530 66]

Hi Wolliballa,

 

Please take a look at the steps from this article. They should resolve your situation.

[wolliballa 4]

Thanks @CB350: You made my day.

 

BTW, changing test version into payed one did not fix it before........

[CB530 66]

I'm glad that helped. It's typically clearing the update cache that does it, there's no reason to think that going from the trial to the paid version would repair the error.

 

[wolliballa 4]

If it says 'unknown error' you might like to try everything ;-)

This try obviously was before reading the 'solution note'.............

[CB530 66]

That makes sense Wolliballa. What I meant to communicate, just in case trail users are reading, is that we would not allow an issue with an ESET product go unaddressed in a trial version of the product when in fact the resolution was available and was distributed to those users who had the paid version.