Veltins 0 Posted September 2, 2017 Share Posted September 2, 2017 How can I add an addon / a downloadaddress in eset smart security for firefox to the exception list. I want to download an addon, but this does not work. the add on can not be downloaded due to a connection error.Thanks in advance.Best regardsAndreas Link to comment Share on other sites More sharing options...
Administrators Marcos 5,394 Posted September 2, 2017 Administrators Share Posted September 2, 2017 Did you get a red warning when downloading it? Otherwise it's likely that it was not ESET but the protection built in Firefox which evaluated the download link as bad and blocked it. Link to comment Share on other sites More sharing options...
Veltins 0 Posted September 2, 2017 Author Share Posted September 2, 2017 so It looks Link to comment Share on other sites More sharing options...
Veltins 0 Posted September 5, 2017 Author Share Posted September 5, 2017 Good Morning,would be great if someone could help me.Best regards Link to comment Share on other sites More sharing options...
Most Valued Members cyberhash 201 Posted September 5, 2017 Most Valued Members Share Posted September 5, 2017 Hi, Sorry i don't speak German but it is Firefox that is blocking installation of those add ons. It's a feature Mozilla added to limit the amount of bad addons that are available. They might not be threats as such, but some of them can be poorly coded and can cause stability issues and can also be blocked for that reason too. Link to comment Share on other sites More sharing options...
Patch 16 Posted September 5, 2017 Share Posted September 5, 2017 Try downloading the addon as a file, then double click on it to open in in Firefox / install it in Firefox Link to comment Share on other sites More sharing options...
Veltins 0 Posted September 5, 2017 Author Share Posted September 5, 2017 Hello Patch sorry, this addon is not available as a download file. I believe Eset might be the problem.Actually there should be in Eset a possibility, this exe into a kind of exception list to enter? Hello cyberhash,stickypassword I've been using for years - even with firefox. So far it has always worked. Now there was an update, since then I get the addon not me Link to comment Share on other sites More sharing options...
Most Valued Members SCR 195 Posted September 5, 2017 Most Valued Members Share Posted September 5, 2017 (edited) I don't use Sticky Password but became curious. I don't speak or read German so I don't know what the error in your post says. Do you get the connection warning on download of the plugin, trying to install it or when you enter your credentials to log in to Sticky password? I'm just guessing but it looks as if you are not signed in. On Edit: Did the problem start right after you updated the plugin? Edited September 5, 2017 by SCR Question added Link to comment Share on other sites More sharing options...
ESET Insiders xxJackxx 95 Posted September 5, 2017 ESET Insiders Share Posted September 5, 2017 You can download addons as a file, but it is easiest to do it from another browser. Then you can try to drop it into Firefox. Link to comment Share on other sites More sharing options...
Veltins 0 Posted September 5, 2017 Author Share Posted September 5, 2017 in the application sticky password you can determine which browser you want to use. Then the addon will automatically be downloaded via this browser. just tried, in Chrome it works, only firefox prevents the downloadSo it does not seem to lie to eset, but to firefox Link to comment Share on other sites More sharing options...
Veltins 0 Posted September 6, 2017 Author Share Posted September 6, 2017 I have requested from sticky password. which have given me an .xpi file. Now everything works.Thanks to all Link to comment Share on other sites More sharing options...
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