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jonopo

Old copy of ESET Smart Security

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Although retired, I still build and repair computers for friends and family. Recently, while cleaning my office, I found a sealed copy of Smart Security 2014 marked "unused" by me. Can anyone tell me if this is still usable or not? It's a 1 computer, 1 year product. I know newer products will update to the current version during installation, b ut don't know about this one from 2014.

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I have no idea where you are located but unless things have changed in the last few days, your software is still good to use,

I am in the U.S. and I have called ESET customer service to verify license information and got excellent service.

They are in San Diego and their phone number is 619-876-5400.

 

Good luck

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Hello,

Assuming this is the US retail box package, Inside the ESET Smart Security 2014 box you'll find a CD in a sleeve, maybe a a sheet of paper with installation instructions (f they are not printed on the CD sleeve) and some cardboard to hold everything together.

If that is the case, download the current version of ESET Smart Security from https://www.eset.com/int/home/smart-security/download/, install it, and use the key off the back of the CD sleeve to activate it.

Given the age of the retail box, it's possible it used the "old" method of entering a username and password for activation.  If that's the case, convert it to a "new" license key using the form at https://my.eset.com/convert.

If you have any questions, just give ESET a call at +1 (619) 876-5400, as Jadinolf noted, and a customer service rep will be happy to get you squared away.

Regards,

Aryeh Goretsky

 

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