alan taylor 2 Posted August 30, 2017 Share Posted August 30, 2017 Yesterday I took advantage of a 50% Educational offer sent to me as a past user of Eset; https://www.eset.com/uk/backtoschool-eis/?utm_source=backtoschool&utm_medium=facebook&utm_campaign=brand As shown in the first attachment the Automatic Renewal box has been greyed out so I assumed that EIS was not auto-renewable. Checking my License management details I could see no mention of Auto-renewal. However, I sent an email to Eset UK checking the conditions of my license and they told me; "I can confirm that your licence is set to automatically renew with a card ending in XXXX. When your licence comes to expiration date it will then automatically renew for however many years you've selected." Since there is nowhere in my License Management Window to disable Auto-Renewal am I stuck with this or is there hopefully another way to stop auto-renewal? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,069 Posted August 30, 2017 Administrators Share Posted August 30, 2017 It appears to be a local UK ordering system, therefore I'd suggest contacting ESET UK on this matter. Link to comment Share on other sites More sharing options...
alan taylor 2 Posted August 30, 2017 Author Share Posted August 30, 2017 I have Marcos. They said that the only way that I can stop the auto-renewal is for Eset UK to remove the auto-renewal themselves for me. So UK users be careful of this promotional offer, it is an automatic renewal of the license without it stating this fact. Link to comment Share on other sites More sharing options...
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