tbsky 8 Posted August 27, 2017 Share Posted August 27, 2017 hi: I upgrade from endpoint antivirus 6.4 to 6.5/6.6. and found it now warns about livegrid disabled although I am using offline license. can I disable the warning or I should enable livegrid even at offline mode? Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 1,084 Posted August 28, 2017 ESET Moderators Share Posted August 28, 2017 Hello, the question is if are the machines on-line i.e. able to access ESET servers. If yes, you should enable the LiveGrid for sure as it is very effective and crucial technology to combat emerging and quickly spreading threats. Regards, P.R. Link to comment Share on other sites More sharing options...
tbsky 8 Posted August 30, 2017 Author Share Posted August 30, 2017 On 2017/8/28 at 9:08 PM, Peter Randziak said: Hello, the question is if are the machines on-line i.e. able to access ESET servers. If yes, you should enable the LiveGrid for sure as it is very effective and crucial technology to combat emerging and quickly spreading threats. Regards, P.R. no, the machine is not online. I enable LiveGrid for online machines and disable LiveGrid for offline machines. now offline machines warns about critical security problem because disabled LiveGrid. how to solve the situation? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted August 30, 2017 Administrators Share Posted August 30, 2017 But why do you disable LiveGrid for offline machines? Leave it enabled even if they don't have Internet access. Do these computers update from a mirror? Link to comment Share on other sites More sharing options...
tbsky 8 Posted August 30, 2017 Author Share Posted August 30, 2017 3 hours ago, Marcos said: But why do you disable LiveGrid for offline machines? Leave it enabled even if they don't have Internet access. Do these computers update from a mirror? yes. these machines don't have internet accesss and update from a mirror. I don't know what's the benefit to enable LiveGrid for these kind of machines. maybe I misunderstand LiveGrid? Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 430 Posted August 30, 2017 ESET Staff Share Posted August 30, 2017 If Live Grid will not be reachable, it will report error statuses if enabled since V6.6 You can disable Live Grid and configure Endpoint client, not to warn about those statuses. Just go to "user interface" / "application statuses" / "general" and select the two relevant ones. Link to comment Share on other sites More sharing options...
tbsky 8 Posted August 30, 2017 Author Share Posted August 30, 2017 2 hours ago, MichalJ said: If Live Grid will not be reachable, it will report error statuses if enabled since V6.6 You can disable Live Grid and configure Endpoint client, not to warn about those statuses. Just go to "user interface" / "application statuses" / "general" and select the two relevant ones. hi: thanks a lot! that's what I need. Link to comment Share on other sites More sharing options...
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