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Activation failed after renewing license


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Hi,

after having ESET Mobile Security for a year, I wanted to renew my license today. I purchased the new license and received confirmation of payment from Google but when I tried to activate it, an error message appears with error code "2051502a".

I tried using the activation form on hxxp://support.eset.com/kb2942/?locale=en_US

using my order number, with and without "GPA.", but it wouldn't work.

Any help would be greatly appreciated.

Thanks!

 

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  • 2 weeks later...

Hi Peter,

thanks for your reply. The license renewed itself after 4 days, don't know how... Thankfully the problem is solved.

Thank you anyway!

Regards

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