windows 10 creator update : epfwwfpr.sys issue

[Philarmor22 1]

Hello,

I performed windows 10 creator update. At first boot after installation, everything was OK but after second boot, a BSOD came with stop code : kmode exception not handled, failed element is : epfwwfpr.sys.

I have last Eset antivirus release (always accept proposed updates).

Thank you in advance to help me troubleshoot and sort out the situation....

 

Best Regards

Edited August 23, 2017 by Philarmor22
fault

[Peter Randziak 1,130]

Hello,

do you have version 10.1.219.X?

If yes please upload full crash memory dump to a safe location and send me a download link via private message to check.

Regards, P.R.

[Philarmor22 1]

8 minutes ago, Peter Randziak said:

Hello,

do you have version 10.1.219.X?

If yes please upload full crash memory dump to a safe location and send me a download link via private message to check.

Regards, P.R.

Hello,

Thanks a lot for your answer. At lunch break, back at home, I just checked for available upgrades but Eset told me that I was up to date, so I suppose I have latest release. I will verify this evening...

Regards

Edited August 23, 2017 by Philarmor22

[Super_Spartan 56]

2 hours ago, Philarmor22 said:

Hello,

Thanks a lot for your answer. At lunch break, back at home, I just checked for available upgrades but Eset told me that I was up to date, so I suppose I have latest release. I will verify this evening...

Regards

update it manually to the latest version. ESET's built in upgrade sucks, it's always late to the party

[Philarmor22 1]

17 hours ago, Phoenix said:

update it manually to the latest version. ESET's built in upgrade sucks, it's always late to the party

Hello,

Finally Creators update is OK but I had to uninstall Eset Nod32 before proceeding to the upgrade. Once this done, I reinstalled Eset Nod32 (with last installer available on Eset portal) and imported last settings. Apparently, everything is fine !

 

Regards

[Kenneth Riley 0]

I will try this after I finish update my windows.