Question999 0 Posted August 20, 2017 Share Posted August 20, 2017 I bought a 3 years License for ESET Internet Security german in 2015. Since them, i had get automaticly updates from V8 to V9 to V10 without any problem. Now, I have had an hardware-error and because of that there was an reinstallation of Windows necessary. I installed ESET Internet Security V10 and tried to activate with my license from 2015. I had get the error ACT.33 and after searching in these forum and internet i think, my license is not an original german. Where can I check the license for an region lock? I think, when Eset publish an web-request-portal, where a buyer can check his license for region locks, these would be a good step for reducing illegal reselling of licenses - but I didn't found an portal with these function (only the converter for username and password to license-id). I tried to contact my seller from 2015, but he didn't react on my requests. I have contacted the german eset support, but only get the feedback, that the license-id is from another country and I have to contact the seller... Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted August 20, 2017 Administrators Share Posted August 20, 2017 I'd suggest contacting ESET German Customer care regarding this. Link to comment Share on other sites More sharing options...
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