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Can't Open - Permission Denied


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Hello,

i am using eset smart security for years and got no problems in this time. But now there is a big problem. ESET doesn't work anymore, i cant open the program. When i want to start eset it says there is no permission to do this. But I cant change the file permision for my own user.

Did I get a Virus or something else? 

(The attached files are written in german language)

eset.PNG

eset2.PNG

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  • 5 weeks later...
  • Administrators

It could be that permissions to the ESS folder were changed. Make sure that the Administrators group and system account have full permissions granted. If that doesn't help, you can try removing ESET in safe mode as per http://support.eset.sk/kb2289/ and installing the latest version from scratch.

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