winstonsmith84 4 Posted August 10, 2017 Posted August 10, 2017 I have about 5 random PCs a day report the following error: During execution of Email client integration on the computer, the following event occurred: An error occurred while removing integration with Outlook Express/Windows Mail What does this mean exactly, should I be concerned and how do I correct this?
rpremuz 6 Posted August 16, 2017 Posted August 16, 2017 (edited) We are also seeing this error coming from some ESET clients (ESET Endpoint Antivirus v. 6.5.2094, Windows 10 Pro. 64-bit - v. 1511). Edited September 5, 2017 by rpremuz
rpremuz 6 Posted September 19, 2017 Posted September 19, 2017 Today I also got this error from a Windows Server 2012 R2 with ESET File Security v. 6.5.12010.0. I'd say the server does not have either Outlook Express or Windows Mail installed. Why does ESET AV report this problem? If this is a bug, is it going to be fixed anytime soon?
rpremuz 6 Posted September 26, 2017 Posted September 26, 2017 I can add to this that the error is triggered by a user log out from Windows. You can get rid of the error by disabling the ESET integration into Outlook Express/Windows Mail if they are not used on the machines: Advanced Setup > WEB AND EMAIL > Email client protection > EMAIL CLIENT INTEGRATION > Disable "Integrate into Outlook Express/Windows Mail"
Administrators Marcos 5,453 Posted September 26, 2017 Administrators Posted September 26, 2017 Please contact your local customer care that should provide you with a logging version of the Outlook plug-in for further troubleshooting.
rpremuz 6 Posted September 26, 2017 Posted September 26, 2017 12 minutes ago, Marcos said: Please contact your local customer care that should provide you with a logging version of the Outlook plug-in for further troubleshooting. The error mentions the integration with Outlook Express/Windows Mail, not Outlook (which is incorrectly written in the subject of this topic). In our site nobody uses Outlook Express/Windows Mail.
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