MarcFL 28 Posted August 9, 2017 Share Posted August 9, 2017 (edited) BUG REPORT RE: Eset NOD32 v10.1.219.0 does NOT work properly with new Firefox 55.0 (64-bit) on Windows 10. When "Enable HTTPS Checking" in ON in Eset (under advanced setup, web access protection, web protocols) pages do NOT load properly in Firefox. Error: Secure Connection Failed. SEC_ERROR_BAD_SIGNATURE This is an intermittent issue. Sample Page - Does Not Load At All false "Secure Connection Failed" errorhttps://forums.laptopvideo2go.com/ Sample Page - Many elements on the page do not loadhxxp://support.eset.com/ Sample Page - Does not load at all false "Secure Connection Failed" errorhttps://www.oo-software.com/en/shutup10 Sample Page - Does Not Load At All false "Secure Connection Failed" errorhttps://forum.eset.com/ Edited August 25, 2017 by MarcFL Link to comment Share on other sites More sharing options...
Most Valued Members cyberhash 194 Posted August 9, 2017 Most Valued Members Share Posted August 9, 2017 Had the same thing once and if i remember correctly all i done to resolve the problem was to switch off HTTPS checking , close Firefox and then re enable HTTPS checking and start Firefox again. Link to comment Share on other sites More sharing options...
MarcFL 28 Posted August 9, 2017 Author Share Posted August 9, 2017 (edited) Thanks. This issue occurs randomly. It's annoying. I've disabled HTTPS Checking for the time being. Edited August 9, 2017 by MarcFL Link to comment Share on other sites More sharing options...
MarcFL 28 Posted August 9, 2017 Author Share Posted August 9, 2017 (edited) SOLUTION: I tried this and it seems to be working. I will test for a longer period since it was an intermittent issue. Update: OK, it's still working. Solution final. In some cases, the root certificate is not properly imported during the installation of ESET products. This issue is often resolved by disabling and then re-enabling SSL/TLS scanning (be sure to click OK after disabling and enabling). This will re-add "the root certificate to known browsers" again. See attached picture and detailed instructions below.Follow Instructions Here ===>>> hxxp://support.eset.com/kb3126/ Related, but not directly relevant: hxxp://support.eset.com/kb6004/ Edited August 9, 2017 by MarcFL Link to comment Share on other sites More sharing options...
MarcFL 28 Posted August 25, 2017 Author Share Posted August 25, 2017 (edited) RE: Firefox - Secure Connection Failed. SEC_ERROR_BAD_SIGNATURE Whenever a major Windows update is installed (Windows 10 Creators Update for example), Firefox exhibits this issue. The solution as mentioned above is to Uncheck "Add the Root Certificate to Known Browsers", click OK. Then go back and Check it again. Edited August 25, 2017 by MarcFL Link to comment Share on other sites More sharing options...
jadinolf 131 Posted August 25, 2017 Share Posted August 25, 2017 I appreciate these posts. Now I have to walk around to my 5 computers and change advanced setup. I hope it is only temporary. Many thanks. Link to comment Share on other sites More sharing options...
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