Tripo 0 Posted August 6, 2017 Posted August 6, 2017 Hi, I have a strange problem...I have an external hard drive (with power) connected by USB to the laptop with Windows 7, when manually disconnecting the hard drive from Windows, the antivirus (last version) starts scanning it and Windows pulls out a window saying that the hard disk is in use and can't be disconnected. I have the option of automatic scanning to removable drives (and I wish I did not have to remove it ) What can I do ? And why could this be happening ? Many thanks.
Administrators Marcos 5,451 Posted August 7, 2017 Administrators Posted August 7, 2017 Removable media can be scanned after being inserted / connected. A scan is not started after removing / unplugging a medium; it would make no sense either as there would be nothing to scan. If you are positive that a scan is started after removing a removable medium, please contact your local customer care for further troubleshooting.
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