Micha-CGN 1 Posted August 2, 2017 Share Posted August 2, 2017 (edited) Hello, after the Update to 10.1.219.0 i still have to restart the computer again and after the restart again... PC, Win 10 pro 1703, no other security software is running. Whats wrong? Michael Edited August 2, 2017 by Micha-CGN Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 1,130 Posted August 3, 2017 ESET Moderators Share Posted August 3, 2017 Hello Micha, that is strange, first time I hear of such issue. Can you please take a Process monitor log from the boot time and collect ESET Log collector so we can investigate it? Once you have them please upload them to a safe location and send me a private message. Regards, P.R. Link to comment Share on other sites More sharing options...
Micha-CGN 1 Posted August 9, 2017 Author Share Posted August 9, 2017 (edited) Hallo Peter, after a new Restart the ESS doesnt work. More Restarts do not change the problem. Than i use the repair-function of ESS and one restart more all works fine. No more errors. Michael Edited August 9, 2017 by Micha-CGN Link to comment Share on other sites More sharing options...
Gh0sty 0 Posted August 9, 2017 Share Posted August 9, 2017 I'm having the same issues. Any help appreciated. eis_logs.zip Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted August 9, 2017 Administrators Share Posted August 9, 2017 Please download and run the attached tool as administrator as follows and provide me with the 2 logs: EpfwWfpRegV10.1.2.exe /unreg > unreg.txt EpfwWfpRegV10.1.2.exe /reg > reg.txt EpfwWfpRegV10.1.2.rar Link to comment Share on other sites More sharing options...
Gh0sty 0 Posted August 9, 2017 Share Posted August 9, 2017 I have fixed the issue by downloading the latest version again, doing a complete uninstall, rebooting and doing a fresh install and reactivating the software. Just testing now but I'm not getting the same errors as before. In the boot logs from Procmon I saw some names not found errors of files and this lead me to beieve my original install had become corrupted which does seem to have been the case. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted August 9, 2017 Administrators Share Posted August 9, 2017 5 minutes ago, Gh0sty said: Just testing now but I'm not getting the same errors as before. Then please provide me with the two logs as requested above. Link to comment Share on other sites More sharing options...
Notam 1 Posted August 10, 2017 Share Posted August 10, 2017 here are my files reg.txt unreg.txt Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted August 10, 2017 Administrators Share Posted August 10, 2017 It appears that both logs were created when unregistering callouts from BFE. Ie. I assume you inadvertently ran "EpfwWfpRegV10.1.2.exe /unreg > reg.txt" instead of "EpfwWfpRegV10.1.2.exe /reg > reg.txt". Link to comment Share on other sites More sharing options...
anandm279 0 Posted August 10, 2017 Share Posted August 10, 2017 On 8/9/2017 at 4:30 PM, Marcos said: Please download and run the attached tool as administrator as follows and provide me with the 2 logs: EpfwWfpRegV10.1.2.exe /unreg > unreg.txt EpfwWfpRegV10.1.2.exe /reg > reg.txt EpfwWfpRegV10.1.2.rar How? Link to comment Share on other sites More sharing options...
Micha-CGN 1 Posted August 10, 2017 Author Share Posted August 10, 2017 (edited) 1. Extract the RAR to c:/eset_tool/ 2. open the startmenue an type "cmd" <= without " 3. right click to console an use "run as administrator" 4. type "cd\" <= without " 5. type "cd eset_tool" <= without " 6. type the command "EpfwWfpRegV10.1.2.exe /unreg > unreg.txt " <= without " 7. type the command "EpfwWfpRegV10.1.2.exe /reg > reg.txt" <= without " Micha... H2H Edited August 10, 2017 by Micha-CGN Link to comment Share on other sites More sharing options...
Notam 1 Posted August 11, 2017 Share Posted August 11, 2017 here are the new ones reg.txt unreg.txt Link to comment Share on other sites More sharing options...
ESET Insiders m4v3r1ck 113 Posted August 16, 2017 ESET Insiders Share Posted August 16, 2017 (edited) * wrong thread * Edited August 16, 2017 by m4v3r1ck Link to comment Share on other sites More sharing options...
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