GMR97 0 Posted July 23, 2017 Share Posted July 23, 2017 (edited) Hi guys, how are you? The issue is that I can not install EIS on my laptop, when I start the installation, I get the error Win.1625 Attached screenshots: https://i.imgbox.com/AQvICsUi.pnghttps://i.imgbox.com/sbFy97CQ.png I use Windows 10 Pro Insider Preview Build 1632.rs_prerealease.170624-1334 I have an EIS license, if necessary Edited July 23, 2017 by GMR97 Link to comment Share on other sites More sharing options...
Administrators Marcos 4,718 Posted July 23, 2017 Administrators Share Posted July 23, 2017 Please provide me with ELC logs collected as per the instructions linked in my signature. Link to comment Share on other sites More sharing options...
GMR97 0 Posted July 24, 2017 Author Share Posted July 24, 2017 ELC_logs.zip Link to comment Share on other sites More sharing options...
Administrators Marcos 4,718 Posted July 24, 2017 Administrators Share Posted July 24, 2017 The error returned is "The installation of C:\Users\ADMINI~1\AppData\Local\Temp\eset\bts.session\{02D83BBE-35D8-34E0-396A-45C7FD03FEDB}\.Pkg \0\ eis_nt64_ESL.msi is not permitted by software restriction policy. The Windows Installer only allows installation of unrestricted items. The authorization level returned by software restriction policy was 0x0 (status return 0x800b010c)." Please check your software restriction policies as per https://technet.microsoft.com/en-us/library/cc735599(v=ws.10).aspx. Most likely you have a path rule for the above mentioned temp folder with security level set to disallow in place. Link to comment Share on other sites More sharing options...
GMR97 0 Posted July 24, 2017 Author Share Posted July 24, 2017 Still not running the installation correctly, is there support in Spanish? Link to comment Share on other sites More sharing options...
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