Alloneword 2 Posted July 23, 2017 Share Posted July 23, 2017 A few years ago i bought 3 SN from Amazon and have used a few of them but have no idea when has been used before is there anyway to check, I have tried to click chnage licence but nothing happens when i do it. All1 Link to comment Share on other sites More sharing options...
TomFace 539 Posted July 23, 2017 Share Posted July 23, 2017 Try this link. https://www.eset.com/us/support/lost-license/ Link to comment Share on other sites More sharing options...
Alloneword 2 Posted July 24, 2017 Author Share Posted July 24, 2017 I filled it in about 12 hours ago and still nothing from them. Link to comment Share on other sites More sharing options...
TomFace 539 Posted July 24, 2017 Share Posted July 24, 2017 8 hours ago, Alloneword said: I filled it in about 12 hours ago and still nothing from them. If you are in North America, contact support https://www.eset.com/us/support/contact/#/home-support Otherwise contact your regional ESET office/partner. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,072 Posted July 24, 2017 Administrators Share Posted July 24, 2017 The form works for already registered licenses, not for serial numbers. I'd suggest contacting your local customer care. Also I'd never recommend buying ESET from Amazon, Ebay, etc. as someone might sell a trial serial number. Moreover, according to EULA, a license cannot be transferred to another person. Link to comment Share on other sites More sharing options...
Alloneword 2 Posted July 25, 2017 Author Share Posted July 25, 2017 (edited) Marcos when i bought my keys from Amazon they were being sold by yourselves so i presume they were safe and to be honest i have had no issues with them, also new keys i'm looking at come from a company you work with, so again should be ok and a large saving over retail price. Thanks for link Tom I'll go via UK office now. All1 Something else i forgot to add and that is paypal offer 180 days money back if fake/dodgy SN so i have 6 months cover Edited July 25, 2017 by Alloneword Forgot something Link to comment Share on other sites More sharing options...
TomFace 539 Posted July 25, 2017 Share Posted July 25, 2017 I think this is the correct link for ESET UK Support https://www.eset.com/uk/enquiry/support/ I understand Marcos' saying not to buy licenses from 3rd parties (the Company line), but I too have bought ESS licenses from Amazon and have had no issues. You just have to take appropriate precautions. Good luck All1. Link to comment Share on other sites More sharing options...
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