Maddisa 0 Posted July 23, 2017 Share Posted July 23, 2017 (edited) My computer has been acting strange so I did a scan and most of the files came back with the message "error opening". What can I do to scan these files and makes sure there isn't a virus on my computer? *edited to add a copy of my scan log virus_scan.txt Edited July 23, 2017 by Maddisa Link to comment Share on other sites More sharing options...
Administrators Marcos 5,235 Posted July 23, 2017 Administrators Share Posted July 23, 2017 Those are files that are exclusively used by the operating system or you don't have permissions to access them. Simply ignore these records. Link to comment Share on other sites More sharing options...
Maddisa 0 Posted July 23, 2017 Author Share Posted July 23, 2017 Thanks for your reply Marcos. Would it be possible to have a virus on these un-scannable files? Also, why wouldn't I have permission to access them? It just seems like most, (all?) of the files on my computer came back as "error opening". I am just worried and want to understand better. Thank you Link to comment Share on other sites More sharing options...
Most Valued Members SCR 195 Posted July 23, 2017 Most Valued Members Share Posted July 23, 2017 40 minutes ago, Maddisa said: Thanks for your reply Marcos. Would it be possible to have a virus on these un-scannable files? Also, why wouldn't I have permission to access them? It just seems like most, (all?) of the files on my computer came back as "error opening". I am just worried and want to understand better. Thank you Click the link below for more information and explanation about locked files. It should put your mind at ease. http://support.eset.com/kb2155/?locale=en_US Quote from the above link: Quote ESET does scan these files during startup and again during shutdown to ensure that they are not corrupt. If a locked file contains a threat, it will appear in red text in the scan log–files displayed in blue are noted for informational purposes only and do not pose a threat to your system. Link to comment Share on other sites More sharing options...
TomFace 539 Posted July 23, 2017 Share Posted July 23, 2017 (edited) I believe the default setting of the scan logs will show these informational files. You can always apply a filter to only show what you want to see. http://help.eset.com/essp/10/en-US/index.html?idh_log_filter.htm Edited July 23, 2017 by TomFace added help link Link to comment Share on other sites More sharing options...
Maddisa 0 Posted July 24, 2017 Author Share Posted July 24, 2017 Thank you so much SCR and TomFace! I feel much better now. Link to comment Share on other sites More sharing options...
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