plceset 0 Posted July 21, 2017 Share Posted July 21, 2017 Hi, I've prepared my offline repository by following this guide and I've also set Repository setting to our local repository (hxxp://192.x.x.x, accessible by client) in the Server Settings but somehow the clients is getting a "Failed to synchronize package repository". The client having this Trace Message "GetFile: Failed to process HTTP request (error code: 20019, url: 'hxxp://repository.eset.com/v1//info.meta')" which I don't understand as I have already set it to an offsite repository. Can someone please advise. Thanks in advance. TIA, plceset Link to comment Share on other sites More sharing options...
ESET Staff MartinK 375 Posted July 21, 2017 ESET Staff Share Posted July 21, 2017 43 minutes ago, plceset said: I've prepared my offline repository by following this guide and I've also set Repository setting to our local repository (hxxp://192.x.x.x, accessible by client) in the Server Settings but somehow the clients is getting a "Failed to synchronize package repository". Seems that you have missed step 19b from referenced documentation. Clients (AGENTs) has to be configuired to use custom repository using configuration policy. You just have to create new policy for "ESET Remote Administrator Agent", change repository configuration and assign policy. Link to comment Share on other sites More sharing options...
plceset 0 Posted July 25, 2017 Author Share Posted July 25, 2017 Hi MartinK, Thank you so much for pointing out the missing step. After I've added the step 19b, everything works perfectly. Thanks again MartinK Link to comment Share on other sites More sharing options...
Recommended Posts